Dos and Don'ts while trading and investing

SEBI and stock exchanges are continuously working to strengthen transparency and investor protection in Indian markets. As a SEBI-compliant firm, Geojit is committed to your financial well-being and investor education. Please always keep in mind the following consolidated guidelines. Your awareness is your strongest safeguard.

• DO’S - Best Practices
  • Protect Your Account Credentials
  • • - Keep your My Geojit/Flip login, passwords, and OTPs strictly confidential; never share them with anyone.
    • - Use a strong, unique password and update it periodically.
  • Keep KYC & Contact Details Updated
  • • - Notify us immediately of any change in address, bank details, email ID, or mobile number.
  • Follow Proper Order & Documentation Protocols
  • • - Give clear and specific instructions when placing phone orders.
    • - Submit written/explicit order instructions through order slips at branches.
    • - Read the Risk Disclosure Document (RDD) and all terms & conditions carefully before signing.
  • Verify, Monitor & Report Promptly
  • • - Report non-receipt of contract notes within 24 hours of any transaction.
    • - Regularly verify trading & demat balances via official Geojit email IDs (digsign / customer statements / info / client communicate / riskdepartment@geojit.com).
    • - Verify weekly statements of funds & securities sent through customerstatements@geojit.com
    • - Report any discrepancies to us within 7 days.
    • - Cross-check daily trade alerts, weekly funds and securities balances from exchanges, Depository messages, and periodic statements (CAS). Report discrepancies immediately to grievances@geojit.com
  • Settle Running Accounts Periodically
  • • - Request account settlement every 30 or 90 days, as applicable.
  • Retain All Records & Avail Nomination
  • • - Preserve signed documents, account statements, contract notes, and payment receipts.
    • - Nominate beneficiaries for all investments; multiple nominations are permitted in demat accounts.
  • Transact Only Through Banking Channels
  • • - Make all payments through official banking channels. No cash payments under any circumstances.
    • - Understand all risk factors before trading in F&O, Margin, Currency, or Commodity segments.
  • File Disputes Through Official Channels
  • • - Submit written complaints to Geojit, the Stock Exchange, or SEBI SCORES (scores.sebi.gov.in).
• DON’TS - Risks to Avoid
  • Never Share Credentials, Strategies, or Positions
  • • - Do not share your login credentials, OTPs, passwords, trading strategies, or open positions with anyone, including brokers or associates.
  • Reject Guaranteed Return Promises
  • • - No broker, employee, or associate is authorised to promise guaranteed or fixed returns under any circumstances.
  • Do Not Grant Unauthorised Trading Access
  • • - Never allow employees, authorised persons, or associates to trade on your behalf.
    • - Do not sign or hand over blank Order Slips or blank Delivery Instruction Slips (DIS) to anyone.
    • - Do not issue a general Power of Attorney; use only a specific, limited-purpose Power of Attorney if necessary.
  • Trust Only Official Written Communications
  • • - Do not accept or rely on transaction details, DP holding statements, or account statements provided unofficially by anyone.
    • - Refer only to communications from verified Geojit email IDs.
  • Deal Only With SEBI-Registered Entities
  • • - Always verify SEBI registration before engaging with any broker or intermediary.
    • - Never borrow money to invest.
  • Ignore Unsolicited Tips & Market Rumours
  • • - Do not act on or share unverified tips. Sharing such information is an illegal activity under securities law.
  • Avoid all Illegal & Unregulated Schemes
  • • - Do not engage in Dabba Trading, it is illegal and unregulated.
    • - Do not fall prey to Ponzi schemes, unregistered chit funds, or unauthorised investment/deposit schemes.
  • No Cash or Personal Cheque Payments
  • • - Never pay cash or issue cheques in the personal name of any employee, authorized person, or broker associate for any trading purposes.