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Coforge announced the continued expansion of its Kraków, Poland engineering center, which has rapidly become a strategic AI engineering and nearshore delivery hub serving clients across Europe and globally.
Since opening in 2025, the center has grown from supporting a single anchor engagement to a multi client, multi-practice delivering AI-first engineering, cloud, and modernization services for global clients. The facility now employs more than 375 engineers and is expected to grow to more than 660 professionals by 2027, reflecting strong client demand and Coforge's continued investment in AI enabled engineering and delivery.
'The rapid scale-up of our Kraków center reflects two major market shifts: growing demand for AI enabled engineering and the need for delivery models that combine proximity, specialized talent, and speed,” said Sunil Fernandes, Chief Operating Officer of Coforge. 'Our Kraków Engineering Center has quickly become an important growth engine for Coforge and our clients, with hybrid human and agent Mod Squads accelerating innovation and delivering measurable business outcomes for enterprises in Europe and beyond.'
Coforge highlighted a fundamental shift underway across the travel industry as airlines transition toward Modern Airline Retailing (MAR) and agentic travel, where intelligent agents orchestrate travel discovery, transactions, and journey management. Based on extensive work with global airlines and travel organizations, Coforge expects this transformation to reshape how airlines engage travelers, distribute content, manage operations, and drive revenue growth.
The shift is being driven by a new generation of travelers who expect seamless, personalized experiences and are increasingly comfortable interacting through AI-powered interfaces rather than traditional search and booking journeys. While AI pilots have become commonplace across the travel industry, Coforge believes that the next wave of transformation will be driven not by isolated AI deployments, but by connected systems of intelligence that orchestrate decisions across pricing, offers, inventory, servicing, and operations.
Coforge's Aeronova.AI helps travel enterprises turn Offer and Order ambition into execution. Through agentic AI and orchestrated agents, it simplifies business transformation, aligns teams around a common blueprint, de-risks execution, and manages coexistence across legacy and modern retailing platforms, laying the foundations for AI-driven decision making at scale.
Coforge announced the launch of CXNova, an AI-native customer experience (CX) platform designed to help enterprises deliver personalization, engagement, and continuous optimization across critical customer touchpoints. Built on a multi-agent architecture, CXNova enables organizations to transform disconnected AI, content, and channel systems into a unified experience execution layer.
Enterprises have made significant investments in AI, digital experience platforms, and data ecosystems, yet many struggle to operationalize AI across the customer journey. CXNova addresses this gap with an agentic CX orchestration layer that enables systems to turn strategic intent into scalable, autonomous customer journeys that learn, adapt, and deliver business value.
At its foundation, CXNova employs domain-specific ontologies and enterprise knowledge graphs that connect customer, content, product, journey, and operational intelligence, giving every agent a shared understanding of business context. Building on this intelligence layer, specialized content, context, and canvas agents work together to understand, decide, create, and adapt experiences in real time.
Content agents dynamically generate, adapt, and optimize content using enterprise knowledge, structured data, and domain-trained models to ensure personalization and brand compliance at scale. Context agents interpret identity, intent, behavior, and real-time signals to drive next-best-action decisioning across the customer journey. Canvas agents dynamically assemble and deliver experiences across digital and physical touchpoints like web, mobile, conversational, and emerging interaction channels.
These capabilities are enhanced by industry-specific agents with embedded language, knowledge, experience patterns, and decision models, as well as a centralized agent orchestration and experience operations (XOps) control plane that coordinates autonomous agents, enterprise systems, and human expertise.
Coforge announced that it has been named a “Leader” in six evaluation segments within NelsonHall's 2026 Vendor Evaluation & Assessment Tool (NEAT) for AI-Enabled Cloud Infrastructure Management Services.
The report evaluated 19 global systems integrators to assess their AI-based cloud infrastructure management capabilities. The findings positioned Coforge as a Leader across multiple categories, including Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP), Cloud Management and Orchestration Services, Overall Cloud Infrastructure Management Services, and AI Capabilities.
The NelsonHall report analyzes the performance of vendors offering AI-enabled cloud infrastructure management services, allowing strategic sourcing managers to assess their capability across a range of criteria and business situations and identify the best performing vendors.
Coforge announced an expanded focus on helping Hi-Tech enterprises move beyond AI experimentation and isolated use cases to operationalize AI across engineering, operations, and business decision-making. By combining a next-generation AI operating system with Forward Deployed Engineers (FDEs), Coforge helps convert AI investments into measurable business outcomes.
For software companies, semiconductor firms, electronics manufacturers, and other Hi-Tech enterprises, AI powered features have become the price of entry for the marketplace. The new competitive differentiators are engineering velocity, operational efficiency, and the ability to make faster, more informed decisions across increasingly complex product and business environments. Industry-wide, Hi-Tech organizations are leveraging AI to improve individual functions, but many enterprises struggle to connect intelligence across engineering, product management, support, operations, and enterprise workflows at scale.
As Hi-Tech companies face growing pressure to accelerate product development, reduce engineering costs, improve customer experience, and respond quickly to market shifts, Coforge is helping build those capabilities through AI-led engineering, enterprise context, intelligent automation, and autonomous execution.
“The next phase of AI transformation will be defined by business outcomes, not AI features,” said Rajan Khattar, Executive Vice President and Global Head of the Hi-Tech industry vertical at Coforge. “Technology companies already understand how to build AI. The challenge now is operationalizing it across engineering, operations, and customer-facing functions in ways that improve productivity, accelerate innovation, and create sustainable competitive advantage.'
Coforge's approach combines Coforge Nuuron, a composable enterprise AI operating layer that connects business context, institutional knowledge, workflows, and decision intelligence, with Momentuum blue, a specialized operating model that embeds small teams of Forward Deployed Engineers and AI agents within client environments.
Together, these capabilities help enterprises operationalize AI across critical business functions and accelerate the transition from pilot programs to production-scale adoption. The result is faster product development cycles, improved operational performance, more informed decision-making, and accelerated paths to growth.
Coforge is expanding its automotive engineering footprint under the new Telecom, Media, Automotive, and Energy Solutions (TMAE) industry vertical, with a focus on connected vehicle technologies, software-defined vehicle engineering and next generation automotive platforms.
Coforge's automotive engineering practice now comprises approximately 300 professionals in Argentina, Brazil, Colombia, India, Europe and the United States, with plans for further expansion. The expanded footprint will bring together engineering capabilities in mobility software, connectivity, cloud, cybersecurity, vehicle systems, and AI to support automotive companies as they navigate the transition toward increasingly software-defined and connected vehicles.
Coforge's automotive capabilities span the vehicle technology lifecycle, bringing together vehicle engineering, connected vehicle platforms, AI-enabled engineering and cybersecurity. Its capabilities include vehicle software development, system architecture, integration, simulation and validation, OTA management, vehicle connectivity, mobile applications, edge-cloud technologies, V2X, navigation, and vehicle data platforms. Coforge also applies AI across areas such as predictive maintenance, intelligent inspection and user authentication, while exploring physical AI applications in automotive manufacturing. These capabilities are complemented by expertise in vehicle cybersecurity and authentication to help secure increasingly connected next-generation vehicle ecosystems.
The company has delivered engineering projects for OEMs, Tier-1 suppliers and ecosystem partners across areas including vehicle cybersecurity, AV user authentication, predictive maintenance, AI driven inspection, phone-as-a-key technology, connected vehicle platform management and validation, EV fleet management, edge-cloud connectivity, V2X features, dealer integration, and navigation and route planning.
The company's board has decided to designate Vivek Sharma, Non-Executive Independent Director, as interim Chairperson of the company till 31 January 2027.