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Urban Company announced a joint initiative to expand social protection coverage for platform-based service professionals through accelerated registration on the Government of India's eShram portal. The initiative aims to expand access to formal social security systems for gig and platform workers, with a special focus on women service professionals, including those from Urban Company's InstaHelp vertical.
As part of the collaboration, Urban Company will integrate e-Shram registration into its onboarding and training ecosystem, ensuring assisted enrollment for new and existing service professionals attending onboarding, upskilling or refresher training programmes. Registration will be facilitated via the UC partner app, at UC training centres, and even UC Mitra kiosks, thus leveraging the company's physical and digital infrastructure.
Currently, about 20% of Urban Company's over 59,000 service professionals are registered on the e-Shram portal. Through this structured enrolment drive, the company aims to cover all the active service professionals associated with it. The collaboration aims to strengthen formal recognition and improve access to social security for platform workers -- contributing to the advancement of Decent Work (SDG 8) and broader social protection goals.
Urban Company announced InstaHelp, its quick service housekeeping vertical, crossed 50,000 daily bookings on 22 February 2026 (Approximately 51,520 bookings), marking a major milestone in the company's expansion into high-frequency home services.
Launched as a pilot in Mumbai in March 2025, InstaHelp has scaled in select micro-markets across five major metros — Mumbai, Bengaluru, Delhi NCR, Hyderabad and Pune. InstaHelp offers consumers high quality housekeeping services for tasks like cleaning, dishwashing, laundry and meal preparation, all within 10-15 minutes from the time of booking. The 50,000+ bookings milestone represents a peak day, and long-term growth will be shaped by sustained customer retention, service quality and scaling availability of professionals. While not a like-to-like comparison, Urban Company's India Consumer Services business reached the milestone of 50,000 bookings in a day approximately 6 years from the start of operations.
Commenting on the milestone, Abhiraj Singh Bhal, CEO & Co-founder, Urban Company, said “Crossing 50,000+ daily bookings reflects strong consumer demand for reliable, on-demand housekeeping services. We are investing to build a large, high-frequency category that deepens platform engagement and strengthens long-term growth with results starting to become visible with respect to improving unit economics and growing repeat usage”.
HDFC Pension Fund Management (HDFC Pension) has entered into a collaboration with Urban Company to introduce the ‘National Pension System (NPS) Platform Workers Model' for over 50,000 service professionals on the Urban Company platform.
The initiative will enable Urban Company's service professionals to voluntarily enrol in the National Pension System, a retirement savings scheme regulated by the Pension Fund Regulatory and Development Authority (PFRDA). Through this partnership, service professionals will gain simplified and seamless access to structured retirement planning.
HDFC Pension has pioneered the NPS Platform Workers' space by becoming the first NPS PoP to partner with digital platform aggregators to help secure the retirement of gig workers. This collaboration with Urban Company will further enable their service professionals to access structured retirement planning with ease. Both Urban Company and HDFC Pension are aligned with the vision of providing long-term financial security to Indians across diverse sections of society.
Through this partnership, service professionals can choose their contribution amount and through even small, regular contributions, they can build a retirement corpus for themselves. Benefits could be in the form of a lump sum or payouts in a fixed frequency such as every month. The HDFC Pension NPS platform also offers significant flexibility, including portability across platforms. Additionally, the digital integration between both partners enables smooth KYC processes and easy on-boarding.
As part of the affiliation, HDFC Pension will manage pension contributions providing a seamless digital experience for on-boarding, account management and long-term retirement planning, while Urban Company will facilitate awareness and access to the program across its platform service partner network.
According to the media reports, around 4.15 crore shares, or about 3% of the company’s equity, became eligible for trading following the lock-in expiry. Based on the previous closing price of Rs 128.75 per share, these shares are valued at roughly Rs 534 crore. However, the end of the lock-in does not necessarily mean an immediate sale of all unlocked shares, but only allows them to be traded.
Urban Company made its market debut on 17 September 2025, listing at Rs 161, a premium of 56.31% over the IPO price of Rs 103. The stock later climbed to a record high of Rs 201 on 22 September 2025 before reversing course. At current levels, the shares are down 23.39% from the listing price, though they remain about 19.76% above the issue price.
Urban Company is a tech-driven marketplace for home, beauty, and wellness services. It also sells products under the 'Native' brand and recently launched 'InstaHelp' for daily household needs.
The company posted a net loss of Rs 59.33 crore in Q2 FY26, compared to Rs 1.82 crore in the same period last year. Revenue from operations grew 37% year-on-year to Rs 380 crore, or 44% YoY on a like-for-like basis excluding the impact of the KSA deconsolidation, driven by broad-based growth across both beauty and home repair services. The company’s Net Transaction Value (NTV) stood at Rs 1,030 crore, up 31% YoY (or 34% YoY excluding KSA).
The company's cash and cash equivalents at the end of the quarter were Rs 2,136 crore.
Consequent to aforesaid allotment, the issued, subscribed and paid-up equity share capital of the Company stand increased from Rs 1,43,59,01,931 (consisting of 1,43,59,01,931 equity shares of face value of Re 1 each) to Rs 1,44,61,09,569 (consisting of 1,44,61,09,569 equity shares of face value of Re 1 each).