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The company's loss before tax widened to Rs 175.29 crore in Q2 FY27 from Rs 59.33 crore in Q2 FY26.
Net transaction value (NTV) increased 39% YoY to Rs 1,432 crore, while the number of orders delivered more than doubled to 15.1 million, registering a growth of 103% YoY.
The company's adjusted EBITDA loss stood at Rs 144 crore in Q2 FY27, reflecting an investment of Rs 174 crore in its InstaHelp business. Excluding InstaHelp, adjusted EBITDA rose 213% YoY to Rs 30 crore, indicating improved profitability in its core operations.
Urban Company's core India Consumer Services business recorded NTV growth of 26.3% YoY to Rs 963 crore. Adjusted EBITDA for the segment stood at Rs 34 crore, equivalent to 3.5% of NTV, compared with 2.4% in the corresponding quarter last year. The company's annual transacting users in India Consumer Services increased 22.4% YoY to approximately 8.6 million.
The international business reported a 66% YoY increase in NTV to Rs 267 crore, while net revenue grew 82% YoY to Rs 75 crore. The segment's margin improved by 190 basis points to 2% of NTV. Meanwhile, the Native business recorded 35% YoY growth in NTV to Rs 132 crore, while net revenue increased 40% to Rs 105 crore. With festive-season e-commerce sales shifting to Q3 FY27, the company expects combined NTV growth of 50–55% YoY for Q2 and Q3 FY27.
InstaHelp continued to scale up during the quarter, with fulfilled orders rose 63% sequentially to 6.2 million and NTV increased 34% quarter-on-quarter to Rs 71 crore. The adjusted EBITDA loss per order narrowed to Rs 279 from Rs 346 in Q1 FY27, reflecting improvements in network density.
The company reiterated its target of achieving adjusted EBITDA breakeven by Q3 FY28 and adjusted EBITDA of Rs 1,000 crore by FY31.
Meanwhile board approved a proposal to raise up to Rs 2,500 crore through the issuance of equity shares and/or securities convertible into equity shares, including warrants, fully convertible debentures and convertible preference shares, or a combination thereof. The proposed fundraise may be undertaken through preferential allotment, private placement and/or one or more qualified institutions placements (QIPs), subject to applicable approvals.
Further, the board also approved exploring residential air conditioners as a new business category under the Native segment. The commercial launch and any associated capital expenditure will be subject to further evaluation and specific board approval.
Urban Company is a technology platform connecting consumers with professionals offering home and beauty services, including cleaning, repairs, salon and wellness services.
Urban Company Ltd, Aurionpro Solutions Ltd, Himadri Speciality Chemical Ltd and Shilpa Medicare Ltd are among the other losers in the BSE's 'A' group today, 19 October 2026.
Jana Small Finance Bank Ltd lost 13.02% to Rs 426.95 at 14:45 IST.The stock was the biggest loser in the BSE's 'A' group.On the BSE, 1.26 lakh shares were traded on the counter so far as against the average daily volumes of 23601 shares in the past one month.
Urban Company Ltd crashed 8.62% to Rs 144.65. The stock was the second biggest loser in 'A' group.On the BSE, 14.58 lakh shares were traded on the counter so far as against the average daily volumes of 3.3 lakh shares in the past one month.
Aurionpro Solutions Ltd tumbled 8.01% to Rs 585.35. The stock was the third biggest loser in 'A' group.On the BSE, 9982 shares were traded on the counter so far as against the average daily volumes of 10081 shares in the past one month.
Himadri Speciality Chemical Ltd corrected 6.80% to Rs 615.5. The stock was the fourth biggest loser in 'A' group.On the BSE, 2.3 lakh shares were traded on the counter so far as against the average daily volumes of 83569 shares in the past one month.
Shilpa Medicare Ltd plummeted 6.77% to Rs 874.05. The stock was the fifth biggest loser in 'A' group.On the BSE, 1.38 lakh shares were traded on the counter so far as against the average daily volumes of 69677 shares in the past one month.
The counter added 2.63% to end at Rs 158.30 on the BSE.
Consumer durables shares declined after advancing in the previous two trading sessions.
At 12:25 IST, the barometer index, the S&P BSE Sensex declined 187.88 points or 0.24% to 77,352.95. The Nifty 50 index fell 57.40 points or 0.24% to 24,194.60.
In the broader market, the BSE 150 MidCap Index was unchanged and the BSE 250 SmallCap Index rose 0.11%.
The market breadth was positive. On the BSE, 2,071 shares rose and 2,141 shares fell. A total of 271 shares were unchanged.
Derivatives:
The NSE's India VIX, a gauge of the market's expectation of volatility over the near term, rose 2.30% to 11.45. The Nifty 25 August 2026 futures were trading at 24,218, at a premium of 23.4 points as compared with the spot at 24,194.60.
The Nifty option chain for the 25 August 2026 expiry showed a maximum call OI of 4.11 crore contracts at the 24,300 strike price. A maximum put OI of 2.41 crore contracts was seen at the 24,200 strike price.
Buzzing Index:
The Nifty Consumer Durables index declined 0.74% to 40,280.25. The index rose 0.79% in the two consecutive trading sessions.
Crompton Greaves Consumer Electricals (down 2.96%), Dixon Technologies (India) (down 2.22%), Bata India (down 1.88%), Havells India (down 0.85%), Kajaria Ceramics (down 0.57%), Titan Company (down 0.56%), Blue Star (down 0.38%), Voltas (down 0.36%), Whirlpool of India (down 0.07%) declined.
Stocks in Spotlight:
Urban Company jumped 7.12% after the company said Kent RO Systems has agreed before the Delhi High Court to withdraw advertisements and social media content that Urban Company alleged were disparaging its Native water purifiers.
Active Clothing Co surged 6.93% after the company announced an arrangement for the pan-India distribution of four global brands - Levi's, Nike, Jordan Kids and Ben Sherman Men's.
The matter was heard by the Delhi High Court on 12 August 2026. During the hearing, Kent RO stated that it would pull down the advertisements and social media content that were the subject of the suit and would not publish other promotional content making the same or similar disparaging claims about water purifiers offering a two-year filter life or two-year no-servicing feature.
The court directed Kent RO to remove the advertisements and social media content within 15 days from 12 August 2026. The order was published on the Delhi High Court's website on 22 August 2026.
The dispute followed a campaign by Kent RO in which, according to Urban Company, the company described the two-year filter life and two-year service life features of Native water purifiers as a “marketing gimmick” and claimed that using the products was “unsafe” and “risky” for consumers.
Urban Company said other legal proceedings between the two companies remain pending. These include a patent infringement suit filed by Kent RO, a counterclaim filed by Urban Company against Kent RO's patent and a tortious interference suit filed by Urban Company against Kent RO.
Urban Company is a technology-driven platform that connects customers with trusted professionals for home and beauty needs — from cleaning and repairs to salon and spa services.
The company reported a consolidated net loss of Rs 92.12 crore in Q1 FY27, compared with a net profit of Rs 6.94 crore in Q1 FY26. Sequentially, the loss narrowed from Rs 161.16 crore in Q4 FY26. Revenue from operations increased 43.8% YoY and 24.1% QoQ to Rs 528.34 crore in the quarter ended 30 June 2026.
Urban Company's Middle East arm has partnered with Unicommerce, one of India's leading AI-powered e-commerce enablement SaaS platforms, to power its e-commerce operations across The Kingdom of Saudi Arabia and The United Arab Emirates.
As Urban Company expands its footprint across the Middle East, it will leverage Unicommerce's flagship platform, Uniware to manage its inventory and fulfilment operations that support its at home service ecosystem. The platform will help maintain real-time visibility of inventory, and help intelligently route orders for service kits and consumables to ensure reliable deliveries to service professionals across the region.
The partnership builds on a successful relationship between the two companies in India, where Urban Company uses Unicommerce's technology to manage its e-commerce operations. Extending this collaboration to The Middle East will help Urban Company create a more connected operations backbone as it scales across the region's fastest-growing digital markets.
Urban Company announced the launch of the Native M3 & M3 Pro Water Purifier, the latest addition to its Native portfolio of smart home products.
The Native M3 & M3 Pro, priced at Rs 22,000 onwards, are available for purchase immediately across India on the Urban Company app and official website.
'For years, the water purifier industry has normalised frequent servicing, filter replacements and high maintenance costs. We believe customers deserve a be er ownership experience. Native M3 Pro is designed to solve these pain points through long-life filtra on, connected monitoring and dependable a er-sales support, all backed by an unconditional three-year warranty. This launch reflects our philosophy of building products that are durable, thoughtfully designed, easy to use and smart,' said Varun Khaitan, Co-Founder and COO, Urban Company.